FAQ

How do I become a patient at Ellis Pain Center?
We accept new patients through referral only. Your primary care physician, an orthopedic and/or a surgeon can refer you to us by phone or fax and we’ll be happy to set-up a new patient appointment for you!

What should I bring to my first appointment?
You will need to bring a form of identification (i.e. a Valid Georgia Drivers License), your insurance cards, a list of all the medications you are currently taking and your new patient packet, if you received one by mail. You can also print-out a new patient packet by clicking here.

Is it necessary for me to arrive early for my scheduled appointment?
Yes. It is highly recommended that each patient arrive 30-45 minutes before their scheduled appointment to ensure enough time is dedicated to your appointment and your medical needs.

Can I be billed for my office visit?
No. Payment is due at time of service before any treatment is rendered.

What are my payment options?
We accept Visa and Mastercard, as well as personal checks, money orders and cash payments.

What do I need to do if I’m having a procedure done?
All procedures require that a driver accompany you to your appointment. Do not eat or drink anything 4 hours prior to your scheduled procedure. If you are taking any blood thinners, you need to stop taking them 3 days prior to your procedure.  Always consult with our physicians if you have any questions.

What types of insurance do you accept?
We accept most insurance plans. Remember, some insurance plans require an insurance referral prior to your appointment. Please contact us ahead of time if you suspect your insurance requires a referral, to ensure your office visits are covered. 

What procedures does Ellis Pain Center offer?
We provide various treatment plans to our patients, including steroid injections, deep tissue laser therapy, nerve block injections, decompression therapy and much more. To see a list of the services we provide, please click here.